Please carefully read and follow all application instructions, as failure to do so may result in your application not being considered.
All required submission materials must be emailed to shrobertson@atlantaga.gov no later than November 11, 2026, at 12:00 p.m. EST.
Request for Qualifications (RFQ)
Contract Investigator Role FAQs
I. Purpose
The Atlanta Citizen Review Board (ACRB) invites experienced, professional investigators with
demonstrable qualifications to submit their qualifications for evaluation for a professional services
engagement. Investigators should demonstrate a successful track record in case processing -
including factual analysis and detailed report writing. The goal of this Request for Qualifications
(RFQ) is to secure the services of two (2) contract investigators to prepare investigative reports
concerning complaints.
II. Background
The ACRB was established in 2007 to address citizens’ concerns about officer accountability and
provide an external process to assist the city’s law enforcement departments in addressing alleged
officer misconduct. The ACRB is an independent investigative agency of the city of Atlanta,
authorized to receive, investigate, mediate, and adjudicate citizen complaints against Atlanta
police and corrections officers.
III. Term of Contract and Scope of Work
A. TERM
The expected term of the agreement is to begin on December 7, 2026, and end on June 11,
2027.
B. SCOPE OF WORK
This RFQ invites submissions of qualifications from individuals seeking to serve as contract
investigators to assist the ACRB with investigations. Two (2) contract investigators will be
selected to support the investigative team through efficient case processing.
Contract investigators will:
1. possess the requisite training, knowledge, and experience necessary to conduct
fact-based analyses and assume assigned duties following orientation;
2. focus primarily on complaint investigations ready for analysis and report writing;
3. demonstrate the ability to thoroughly review and analyze evidence and policies for
the creation of a written report with documented facts and conclusions;
4. demonstrate excellent time management, organization, and professional writing
skills;
5. demonstrate an understanding of objective analysis of information;
6. work independently and remotely;
7. demonstrate confidentiality and strong ethics;
8. possess suitable technology equipment (including up-to-date antivirus software) to
perform required tasks, and
9. meet production standards.
a) Tasks (may include, but are not limited to):
I. Analyze information and evidence resulting from investigative activities and
make recommendations based on findings for resolution and complaints.
II. Write detailed reports on each complaint investigated, including factual
backup documentation, analysis of findings, and proposed
recommendations.
III. Summarize and explain progress and results of investigation with
complainants, police officers, and their representatives.
b) Deliverables (may include, but are not limited to):
I. Thoroughly analyzed complaint investigation reports that include findings of
facts, analysis of facts and policies, and supported conclusions.
II. Reports meet the standards of ACRB complaint investigation reports.
III. Submit time records for each completed case after management approves
the complaint investigation report.
IV. Initial assignment of complaint investigation will begin the engagement.
Additional complaint assignments will be made upon the submittal of a
complete and approved complaint investigation report and invoice.
IV. Proposal Submission Requirement
A. Cover Letter
Proposals must include a signed cover letter. The letter should state the purpose of the
submission and explain why you are uniquely qualified. Unsigned proposals will be rejected.
B. Contract Investigator Profile
Your profile must:
1. Describe relevant experience and qualifications, with samples.
2. Provide references from agencies for similar services.
C. Writing Sample
Include a sample demonstrating your ability to produce clear, concise, professional investigation
reports, analyze evidence, and present objective findings.
D. Other Supporting Information
Include any additional information relevant to your selection.
V. Resources to be Provided by the Contract Investigator
Contractors must provide suitable technology equipment to perform work, including a
computer/laptop, reliable internet access, and a designated home workspace that allows for the
secure handling of confidential information and the completion of investigative work.
VI. Evaluation Criteria
A. EACH PROPOSAL WILL BE EVALUATED ON THE FOLLOWING CRITERIA, WEIGHTING AND
MAXIMUM POINTS AS FOLLOWS:
➢ 5 – 25 Points: Cover Letter
➢ 5 – 25 Points: Profile Description
➢ 5 – 50 Points: Experience
B. EVALUATION CONSIDERATION:
➢ Experience related to investigations.
➢ Documented prior experience in analytical writing.
➢ Demonstrated ability to meet deadlines.
➢ Demonstrated experience, skill, reputation, timeliness, and proven results – as verified
by references.
➢ Meets qualifications set forth in this RFQ.
VIII. AWARD SCHEDULE
Estimated Timeline (Dates may be subject to change):
RFQ issued- October 19, 2026
RFQ questions deadline- October 23, 2026 (5 pm EST)
Answers posted online-October 23, 2026 (5 pm EST)
Deadline for submissions- November 11, 2026 (12 pm EST)
Finalist interviews (if needed)- November 24, 2026
Award notifications- December 2, 2026
Contract begins-December 7, 2026
IX. COMPENSATION AND PAYMENT SCHEDULE
Awardees must register with the city of Atlanta as a vendor. Awardees must be registered with
the City of Atlanta by December 11, 2026. Invoices will be paid on a Net 30 basis, in accordance
with the city’s established procurement process. Compensation shall not exceed $30 per hour,
with a maximum of 20 hours per week.
A. Contract Deliverables
1. Payment shall be based on the completion of complaint investigation report.
2. Submit a complete, approved complaint investigation report before submitting the
invoice.
3. Invoice must include hours worked, case number, invoice number, and signature.
X. CONFIDENTIALITY AGREEMENT
If awarded the contract, the contractor will be required to sign a Confidentiality Agreement
acknowledging their responsibility to protect confidential information, maintain the confidentiality
of investigative records and materials, and comply with all applicable confidentiality requirements
and agency policies.